Account and data
Sign-in, file retention, and deleting your data.
- Resolve Sign-in ProblemsProblem to solve Sign in to the account you previously used and reopen its projects. Creating a new account does not resolve access to an existing one. 1. Use your sign-up method I
- Understand File Processing and Retention and Delete ProjectsWhat you will check Check whether your work is stored in an account and delete projects you no longer need. Deleting a project does not remove files already downloaded to a device.
- Delete Your AccountBefore deleting Account deletion cannot be undone. The current confirmation says you will lose account access, the subscription will be canceled automatically, remaining credits wi